Custom order management software

For over 25 years, EkoOkna has led the joinery manufacturing sector. By partnering with Miquido, they introduced a modern digital order management system that enhances sales processes, boosts operational efficiency, and refines inventory management. This strategic approach helps the joinery leader maintain a competitive edge in a traditionally hands-on industry.

With a unified eCommerce platform, EkoOkna centralises key data and workflows. By integrating order management, procurement, and scheduling, distributors gain greater autonomy, and processes become more streamlined. The all-in-one solution drives productivity, transparency, and long-term growth.

Conducting integrative digital transformation

EkoOkna sought to replace fragmented legacy systems with a cohesive, modern infrastructure that supports business growth. This required building a stable foundation that could unite production planning, procurement, and sales processes—ensuring seamless compatibility, continuous operations, and minimal downtime.

Enhancing cooperation with distributors

With a large network of distributors, EkoOkna needed a user-centric platform enabling self-service order placement, easy product configuration, and access to vital data (pricing, technical specifications, invoices) all in one place. The goal was to empower distributors, reduce support overhead, and create a frictionless purchasing experience.

Integration of legacy systems with new solutions

Bringing disparate system components into one accessible environment demanded careful planning. EkoOkna needed a solution to eventually align production scheduling, order management, delivery tracking, invoicing, and customer service—without disrupting daily operations.

Custom order management software (Eko4U)

Eko4U is a custom B2B eCommerce and order management platform that empowers distributors to place and modify orders, track deliveries, and handle invoices in one intuitive interface. This streamlined approach fosters transparency, reduces manual effort, and sets a foundation for scalable, efficient growth.

Internal customer management & 2D/3D configuration

EkoOkna’s internal platform centralises customer profiles and interactions, enabling faster, more personalised support. Integrated 2D/3D configurators allow staff to design windows precisely, accelerating the transition from concept to production and enhancing overall customer satisfaction.

Inventory management system for production planning

The inventory management solution provides real-time visibility into materials and stock levels, ensuring alignment with current demand. Supporting accurate forecasting and timely procurement minimises production delays and streamlines the path toward efficient, data-driven planning.

Enhanced operational efficiency

With legacy systems unified into a single, coherent workflow, EkoOkna’s operations run more smoothly and efficiently. Automated processes in procurement, inventory management, and order handling reduce manual work, improve accuracy, and accelerate fulfillment.

Improved vendor collaboration and streamlined purchasing

The platform has enabled efficient order management and self-service capabilities for vendors, reducing errors and enhancing distribution network efficiency. The platform’s user-friendly design has improved vendor retention by empowering distributors to manage orders independently, which led to orders soaring by over 1600% in just three months.

Coherent workflow and scalability for growth

A unified, user-friendly workflow system supports our client’s growth by providing scalable solutions that adapt to new requirements. Integrating legacy systems with new technologies has minimized disruptions and enhanced the company’s operational capacity.